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About Esobi

esobi Inc., its subsidiaries and affiliated companies ("Esobi") are dedicated to making user’s search and consumption of information as easy as possible.

Our commitment to you

Privacy is of great concern to most internet users and is a critical part of an enjoyable and satisfactory user experience. The Esobi Privacy Policy is a declaration of our commitment to making sure that user’s personal information is protected when using the services we provide.

What Information We Collect and Track

Personal information means any information that may be used to identify an individual, and may include but not limited to your name, email addresses, types of hardwares and softwares you own, and other information required to provide you with the product, service, or support requested. For each visitor browsing our website, our web server may automatically recognize and store the visitor's IP address (the Internet address of visitor's computer) to determine which areas of our site are being visited and the time each visitor spends there. This information helps us to understand visitors' viewing habits so that we can enhance the overall usability of our websites. Your computer provides this information automatically each time you access our site, unless you've activated blocking functions available in some browsers. While we do not require personal information in order to visit and use our website, at times we may ask you to provide your personal information. Such personal information will only be used to make a product purchase, product registration, customer support, participate in an on-line survey, subscribe to a mailing list or newsletter, or qualify for promotional discounts. If you choose not to provide information for these purposes, you may not be eligible for these services. However, please note that our partners and distributors may also collect your personal information during certain online purchase processes. We strongly suggest you to carefully review their privacy policies and decide at your sole discretion to provide your personal information.

What We Do with the Information We Collect and Track

The information you provide will be kept confidential and only be used to support your customer relationship with Esobi. Mainly, we wish to use this data to customize your experience with our products and website. Unless you instruct us otherwise, we will send you information about our various product upgrades, special offers and other new products and services from Esobi that may be of interest to you. Only Esobi (or agents working on behalf of Esobi and under confidentiality agreements) will send you these direct mailing contacts. If you do not want to receive such mailing from Esobi, simply update your subscription status at www.esobi.com. Esobi will not share your personal information with any outside organizations for their use in marketing or solicitation without your consent, but your information may be shared with its business partners for the purpose of performing product maintenances and services. For example, personal information may be used to ship products, provide technical support, or handle order processing. Esobi only provides its partners and distributors with the least amount of information needed to complete the requested services or transactions. Esobi and its business partners/distributors will keep customer personal information secure and confidential. Please be advised that in certain instances, it may be necessary for Esobi to disclose your personal information to government officials or otherwise as required by our legal obligations.

At our websites, there may be some links to companies with whom we have relationships with. Esobi is not responsible for the privacy practices of our business partners or distributors. Please be advised to read their privacy policies also, as they may differ from ours.

Management of Personal Information

Esobi tries hard to keep personal information accurate and up-to-date. If you find your personal information invalid, please let us know. We will use best efforts to investigate your concerns after we receive your inquiry and make the necessary corrections, additions and/or deletions.

Cookies and Web Beacons

Like many websites today, we may employ a standard technology called “cookies” which are small text files that are transferred to your computer’s hard disk to collect information about how you use our site. This is done in order to provide you with a better experience by finding out which areas of our website interests you the most. We have no desire or intent to infringe on your privacy while you visit our site. Most browsers will allow you to block or erase internet cookies from your computer hard drive. You can set your browser to notify you when you receive a cookie, giving you the choice to block or accept. Internet cookies may also be used by third party ad-serving companies when they place ads on our websites and control which ads are shown. These ad-serving companies may use cookies to collect non-personal identifiable information from you. Advertisers use this information to target the ads and measure their impact. It is important to note that we do not inappropriately or willfully use such cookie technologies.

Esobi may use Web Beacons (also referred to as GIF files, pixels or action tags) on our Websites to analyze traffic patterns such as the frequency of use of particular parts of the site. We use this tool to compile aggregate information about you, and it is not personally identifiable. This information includes IP addresses, search terms, domain names, and browser types. We use this information to track usage and other patterns on our Websites. We may share this aggregate information with our partners or service providers. If you do not want to assist us in improving our Websites, you can “opt-out” of this Website analysis by disabling JavaScript on your computer. If you disable JavaScript, some of the features on our Websites will not work.

Children's Privacy

This site is not aimed to attract children and its objective is not to collect personal information from children or minors (as defined by local laws). Esobi encourages parents or guardians to spend time online with their children and to participate in their online activities. Children or minors are eligible to use our online sales transaction services ONLY with a parent’s or guardian's consent, to the extent permitted by applicable law. If you are a child or a minor, you are required to get the permission of your parents or guardians in order to complete certain transactions on this website.

Our Security Procedures

We consider the protection of all personal information we receive from our website visitors and customers as critical to our corporate mission. We use firewalls to help prevent illegal access to information in our system and Secure Socket Layers (“SSL”) to encrypt your personal information and protect it from disclosure, destruction, modification, or use.

Changes to this Privacy Policy

Esobi may amend this Privacy Policy from time-to-time. The updated version will be announced on our official website www.esobi.com with the "Effective Date" at the top of this Privacy Policy.

Contact Information

If you would like to contact us with questions or comments concerning our Privacy Policy or websites, please contact us at service@esobi.com.